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Guiding idea: nora® - leading the world
Mission Statement: We want to be the Number 1 worldwide among the suppliers and
manufacturers of rubber in terms of professional expertise,
customer-responsiveness, innovation, quality and environmental responsibility.
The materials we work with is rubber, and from these we make high-quality,
environmentally compatible branded products. The relevant market for us is the
world market for resilient floor coverings, with the main focus on project. Our
aim is to grow faster than the market itself, outperforming the competition. We
want to achieve or maintain a leading position in every stage of the process,
from research and development right through to marketing and customer
satisfaction. The superior quality we offer for both products and service
support are invaluable contributions we are making towards our customers'
success. As a basic principle, we are selling our products through the benefits
the customer needs, not through their price. We respond more promptly to
emerging market needs than our competitors.
It is primarily four outstanding capabilities through which we implement our
aspirations - our strategic success factors:
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Leading because of the skills and capabilities of our associates
We recognize capable associates, hire the most capable people we can find, and
proactively foster their careers to bind them to our company on a long-term
basis.
We delegate responsibility and expect that responsibility be duly assumed.
We put our trust in sound, down-to-earth leadership based on personal example.
And we also put our trust in our associates, promoting an atmosphere of team
spirit.
Our company assigns a high priority to the development of potential leaders.
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Top-ranking position in research and development and manufacturing know-how
We systematically use the options inherent in our materials to manufacture
innovative, high-quality, environmentally compatible products, enabling us to
supply complete, problem-solving, packages going above and beyond present-day
applications of our material.
We are striving for cost leadership through the utilization of state-of-the-art
production technologies and continuous improvement of our productivity.
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Leading the world in terms of professional expertise and accomplishment in
project business
All important markets will be worked on by own organizations, where
useful. We win orders for project jobs by offering floor covering systems with
properties that satisfy market-driven requirements and designs, by unmatched
professionalism in sales and marketing, and by paying close attention to
quality and cost-efficiency in all functions. Our organization's professional
expertise and reputation worldwide makes a lasting impression in the market and
creates demand for our branded products by means of systematic and purposeful
project-related processes.
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Leading in creating new applications and opening new market segments by
providing market-driven problem-solving packages
Our market knowledge, paired with our products, enables us time and again to
find new attractive areas of application and to provide specific and
comprehensive packages for them.
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